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Why Choose Excelsior? At Excelsior, we pride ourselves on providing the best products and consistently achieving the pinnacle of standards. We are experts within the field of hard landscaping and all associated services and products. Our teams offer outstanding levels of customer care from project conception to completion. We offer a free, no obligation detailed survey to enable you, the client, to gain an understanding of your requirements from both an aesthetic and technical perspective. Below are the Trade Associations by which Excelsior have been approved and gained membership. Excelsior upholds the Associations aims and objectives, strict rules and codes of practice. All of this is designed to protect you, the customer. Pushing Up Standards Every year Trading Standards Officers receive greater number of complaints about building work than about any other sector. They outstrip complaints about the second highest category, used car dealers. Figures from the Office of Fair Trading clearly show the need for such a government endorsed trade association. The Office of Fair Trading figures now show that over 111,000 people have their own building horror stories to tell. At Brett Paving, Marshalls and Interlay, who are all leading governing bodies within the industry have the same concerns, which is; shoddy workmanship and customers being ripped-off by rogue tradesmen. Bretts, Marshalls and Interlay continue to develop the Approved Installer Scheme, which is a network of installers, whose workmanship is assessed by them, to eliminate the risk of choosing a poor contractor. Excelsior Driveways and Patios are proud members of these trade associations. Where you see the Brett, Marshalls and Interlay logos, you can be guaranteed: • A firms technical competence, trading record and financial position is checked by an approved scheme operator. • Firms must adhere to a code of practice covering, insurance, health and safety and customer care. • The firm will take accurate site measurements on which to base a clear quotation, including key design details, projected start and finish timescales and agreed payment terms. • Customers will be informed of any building regulations that must be met. • If the firm does not provide insurance cover, customers will be given the option to buy warrantee. • The firm will provide a professional service, be courteous at all times and keep the work site safe and tidy from the first visit to completion. • The firm will install your project to the relevant British Standards for the particular the of installation. • The company have a minimum of £2,000,000 public liability insurance. To verify Excelsior Driveways membership to the above associations, please call:
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